The Wire Magazine is the result of what the people behind it, and many of our colleagues, have been looking for : a central point of reference for people selling, using, implementing and creating software for Genesys and other contact centre solution providers.
We are not sponsored, affilliated or otherwise dependent on anything else than our own drive to provide solid information to anyone interested in Contact Centres.
You may find there is quite a few entries about Genesys as such, but that is purely because we have to start somewhere - there is other great stuff coming on other technologies, solutions and methods - and we are always open for suggestions !
We are not sponsored, affilliated or otherwise dependent on anything else than our own drive to provide solid information to anyone interested in Contact Centres.
You may find there is quite a few entries about Genesys as such, but that is purely because we have to start somewhere - there is other great stuff coming on other technologies, solutions and methods - and we are always open for suggestions !
